Moostore.co.za (Company Registration Number 2020/584965/07 registered office 624 Pie Street Thohoyandou F 0950, is the controller of personal data of Customers and has appointed a Data Protection Officer.
The term "us" or "we" refers to the owner of the Moostore.co.za website, a private limited company, founded in the Republic of South Africa.
1. Personal data we process
Name, e-mail, phone number, place of residence.
Information about your Store/Company (including registration number).
Sellers/Supplier's efficiency and ratings.
Sellers/Suppliers photo, profession and identity documents.
The financial data of providing Purchase services is not considered as personal data, because Seller/Suppliers provide services in the course of economic and professional activities.
2. Purposes of the processing
We collect and process personal data for the purpose of connecting Customer with Seller/Supplier.
We also help the Customer and Seller/Suppliers protect their physical address.
Sellers/Suppliers Banking details, profession, identity documents and criminal convictions and offences are processed to determine the compliance with the legal requirements and the suitability of pursuing a profession as a Seller/Supplier.
Moostore.co.za displays Sellers/Suppliers's photo, name and Seller/Suppliers details for theCustomer to identify Seller/Supplier and Products.
You will receive summaries from the Moostore.co.za Seller/Supplier Portal, which will include your efficiency and ratings as a Seller/Supplier. Summary and ratings about Seller/Supplier are necessary to provide a reliable services for Customer.
3. Legal basis
Personal data is processed for the performance of the contract concluded with the Seller/Supplier. The prerequisite for the use of the Moostore.co.za services is the processing of Seller/Supplier's identification and geolocation data.
Personal data may be processed on the ground of legitimate interest in investigating and detecting fraudulent payments.
Your personal data will be disclosed to all the customers that are browsing the site looking the make a purchase on the site, will see Seller/Supplier's name, phone number, photo and geolocation data. Customer also see seller/supplier's personal data in the receipt.
5. Security and access
Any personal data collected in the course of providing services is transferred to and stored in the data centres.
Moostore.co.za and Moostore.co.za Partners can access personal data to the extent necessary to provide customer support in the respective country,
6. Processing Customers personal data
You may not process the personal data of customers without the permission of us. You may not contact any customer or collect, record, store, grant access, use or cross-use the personal data provided by the customer or accessible to you via the moostore.co.za website for any reason other than for the purposes of fulfilling the services.
You must comply with the rules and conditions for processing of personal data of customer as set forth in the Privacy Notice for customer. If you violate the requirements for the processing of personal data of customer, we may terminate your seller/Supplier account and claim damages from you.
7. Access, correction, retention, deletion and data portability
Personal data can be viewed and corrected in Moostore.co.za seller/supplier Portal.
Your personal data will be stored as long as you have an active seller/supplier's account. If your account will be closed the personal data will be stored for additional 3-year period.
Data necessary for accounting purposes shall be stored for 7 years.
In the event of suspicions of a administrational or criminal offence, fraud or false information, the data shall be stored for 10 years.
In the event of disputes, the data shall be retained until the claim is satisfied or the expiry date of such claims.
We respond to the request for deleting and transferring personal data submitted by an e-mail within a month and specify the period of data deletion and transfer.
8. Dispute resolution
Disputes relating to the processing of personal data are resolved through customer support (firstname.lastname@example.org) or by contacting Moostore.co.za Data Protection Officer.